We do not offer refunds, returns, or exchanges once an order has been placed. Each product is carefully checked and packaged before shipping to ensure you receive it in perfect condition.

If your item arrives damaged or defective, please contact us within 48 hours of delivery at creativethings.shop@gmail.com with your order number and photos of the issue — our team will review and assist you promptly.

Orders are usually processed within 1–3 business days and delivered within 5–10 business days, depending on your location and courier availability. You’ll receive a tracking number once your order ships.

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.